Program

Hospitality Services Management (Post Baccalaureate Diploma)

Faculty
Commerce & Business Administration
Department
Hospitality Management
Credits
60.00
Length of Program
Four semesters
Credential Type
Post-Baccalaureate Diploma
Campus
Coquitlam
New Westminster
Learning Format
Full-time
Admission Type
Limited Enrolment
Offered
Fall
Winter
Summer

Overview

Prepare for leadership roles in the hospitality and service sectors with the two-year Post-Baccalaureate Diploma in Hospitality Services Management. You’ll work on real projects in the business community and participate in management simulation exercises that closely mirror the real world. Gain practical marketing and management skills, and learn about event management, revenue management and strategic planning.  

Get valuable work experience through the Business Internship program

In the Business Internship Program, you’ll apply the theory and knowledge you’ve learned in class into a real-world business setting. During your unpaid part-time internship, you’ll be assigned tasks and projects that junior management, marketing, business, administrative and/or sales employees complete in the modern workplace. 

To be accepted into the internship program, you must contact the Career Centre early in your studies at Douglas College. 

Graduate job-ready with the Career Boost program

Designed for post-degree students, the Career Boost program prepares you for part-time paid or volunteer positions that complement your studies. You’ll participate in career-building workshops, one-on-one coaching sessions, career fairs, networking with employers, peer-led leadership meetings and more. Once you graduate, you’ll get the continued support, skills and knowledge you need to find a full-time job in your field.

Please note that you must have a bachelor's degree in order to take this program. 

Admissions Requirements

Applicants must meet the admission requirements listed below:

  • General College Admission Requirements
  • Applicants must have an undergraduate degree from a recognized post-secondary institution in Canada or an equivalent credential from an approved institution of a different country. Any applicant who earned their credential in a language other than English must meet the Douglas College English language proficiency requirement.

Cost

Calculate your tuition and see the approximate cost of taking your program at Douglas College with the tuition & fee estimator. See costs broken down into categories including tuition fees, textbooks, student activity fees, U-Pass and more. 

For more information, refer to the tuition fee charts

Program Requirements

Curriculum Framework

 Graduation Requirements For Students Completing By Summer 2023:

  • Successful completion of 60 credits
  • Proof of 500 hours hospitality industry work experience
  • 70% (42 credits) of all coursework must be completed at Douglas College
  • A minimum program GPA of 2.00 is required
  • A minimum of 30 Upper Level (3000-4000) credits required
  • Time limit to complete program graduation requirements: seven (7) years

 Graduation Requirements For Students Completing After Summer 2023:

  • Successful completion of 60 credits
  • Proof of 500 hours hospitality industry work experience
  • 70% (42 credits) of all coursework must be completed at Douglas College
  • A minimum program GPA of 2.00 is required
  • A minimum of 30 Upper Level (3000-4000) credits required
  • Time limit to complete program graduation requirements: seven (7) years

Course Requirements:

Course Number Course Title Credits
Year I Coursework
ACCT 3008 Accounting for Managers 3.00
BUSN 3350 Human Resources 3.00
HOSP 1235 F & B Service Operations 3.00
HOSP 2240 Front Desk Operations 3.00
HOSP 2255 (Winter only)
Beverage Management 3.00
HOSP 2330 Food and Beverage Cost Controls 3.00
HOSP 2415 Hospitality Sales and Advertising 3.00
HOSP 2455 Hospitality Business Policy 3.00
HOSP 2465 Hospitality Event Planning 3.00
MARK 1120 Introductory Marketing 3.00
Year I Total Credits   30.00
Year II Coursework
BUSN 3100 Global Business Environment 3.00
BUSN 3310 Organizational Management Skills 3.00
HOSP 3100 Revenue Management in Hospitality 3.00
HOSP 3110 Strategic Management in Hospitality

3.00

HOSP 3120 Sustainable Events Simulation (Capstone Course) 3.00
MARK 3215 Buyer Behaviour 3.00
MARK 3235 eMarketing 3.00
MARK 3280 Sustainability and Corporate Social Responsibility 3.00
MARK 4360 Customer Relationship Management 3.00
MARK 4410 Sales Management 3.00
Year II Total Credits   30.00
Total Program Credits   60.00

Program Guidelines

Program Guidelines for previous years are viewable by selecting the version desired. If you took this program and do not see a listing for the starting semester / year of the program, consider the previous version as the applicable version.

Career Pathways

Career opportunities include:

  • Assistant Hotel Manager
  • Front Desk Manager
  • Ski Resort Manager
  • Tour Guide Supervisor
  • Airline Sales and Service Agent Supervisor
  • Event Planner
  • Shift Supervisor