Course

Applied Knowledge Management

Faculty
Commerce & Business Administration
Department
Computing Studies & Information Systems
Course code
CSIS 3200
Credits
3.00
Semester length
15 Weeks
Max class size
35
Method(s) of instruction
Lecture
Seminar
Typically offered
To be determined

Overview

Course description
This course aims to provide students with applied skills and training in the areas of knowledge and process management with a focus on analysis, modelling, design, and implementation. Students will gain practical experience in leveraging information technology tools to improve project management practices, document management, workflows, business processes, and compliance.
Course content
  1. Introduction to Knowledge Management
  2. Knowledge Management Cycle
  3. Knowledge Management Models
  4. Knowledge Capture
  5. Knowledge Sharing & Application
  6. Knowledge Management Tools and Strategies
  7. Strategic Alignment and Benefits
  8. Developing a Taxonomy
  9. Organizational Culture and Acceptance of KM
  10. Challenges of Knowledge Management
  11. Business Process Management/Modeling
  12. Workflow Management, Approval, Automation, and Publishing
  13. Document Version Control and Auditing
  14. Utilizing KM Tools for Meeting Compliance Guidelines
  15. Utilizing KM Tools for Business Process Integration
  16. Administering KM Security, Integrity and Confidentiality
  17. Utilizing KM tools for Project Management
  18. Data Analytics with KM Systems
Learning activities

Lecture, seminars, and hands-on exercises

Means of assessment

The course evaluation is consistent with the Douglas College Evaluation Policy. 

Quizzes & Tests

10% - 15%

Case Study / Research Projects

20% - 25%

Lab activities/assignments

05% - 20%

Midterm exam

20% - 25%

Final exam

25% - 30%

 

*To pass the course, students must, in addition to receiving an overall course grade of 50%, also achieve a grade of at least 50% on the combined weighted examination components (including quizzes, tests, exams)

Learning outcomes

At the end of this course, successful students should be able to:

  1. Apply the basic concepts of knowledge management through a series of group and individual assignments.
  2. Describe the advantages and disadvantages of knowledge management systems and the obstacles to implementing knowledge management systems.
  3. Develop a knowledge management strategy for your organization.
  4. Identify the importance of strategic alignment and benefits realization for any project.
  5. Identify your own role and that of other key stakeholders, in the initiation, design, development or sourcing, operation and evolution of information and knowledge management systems.
  6. Analyze key considerations such as security, privacy, audit, project management and organizational change management.
  7. Utilize KM tools to facilitate various KM processes.
Textbook materials

Course materials to be provided by the instructor and/or approved textbooks from the department.

Requisites

Prerequisites

Min grade C in CSIS 2200

Corequisites

No corequisite courses.

Equivalencies

No equivalent courses.

Course Guidelines

Course Guidelines for previous years are viewable by selecting the version desired. If you took this course and do not see a listing for the starting semester / year of the course, consider the previous version as the applicable version.

(Current)

Course Transfers

These are for current course guidelines only. For a full list of archived courses please see https://www.bctransferguide.ca

Institution Transfer details for CSIS 3200
Acsenda School of Management (ASM) ASM GEN 3XX (3)
Alexander College (ALEX) ALEX CPSC 2XX (3)
Athabasca University (AU) AU ADMN 2XX (3)
Camosun College (CAMO) No credit
Coast Mountain College (CMTN) No credit
College of New Caledonia (CNC) CNC MGT 2XX (3)
Columbia College (COLU) COLU CSCI 2nd (3)
Emily Carr University of Art & Design (EC) No credit
Fairleigh Dickinson University (FDU) FDU MIS 1XXX (3)
Kwantlen Polytechnic University (KPU) KPU BUSI 2XXX (3)
Kwantlen Polytechnic University (KPU) No credit
Northern Lights College (NLC) NLC ITEC 2XX (3)
Okanagan College (OC) No credit
Thompson Rivers University (TRU) TRU UNSP 3XXX (3)
University Canada West (UCW) UCW CPSC 3XX (3)
University of Northern BC (UNBC) UNBC CPSC 351 (3)
University of the Fraser Valley (UFV) UFV CIS 2XX (3)
Yorkville University (YVU) YVU GES 2XXX (3)

Course Offerings

Winter 2025

CRN Days Instructor Status
Maximum seats
35
Currently enrolled
30
Remaining seats:
5
On waitlist
0
Building
Anvil Office Tower
Room
816
Times:
Start Time
11:30
-
End Time
14:20
Section notes

CSIS 3200 001 is restricted to students in the following programs: Advanced Supply Chain Management (PBD). On Wednesday, November 27, 2024, at 9:00 am registration opens to students in the other CBA programs. Contact the Chair Ivan Wong at wongi5@douglascollege.ca