The Customer Service and Cashier Training Program is a 14-week training program that is designed for adults with employment barriers. Training focuses on classroom, lab, and work experience components which prepare students to work in customer service areas and cashiering positions. It allows students the opportunity to expand on industry specific knowledge and skills. Classroom instruction includes training in customer service, cashiering, communication and teamwork skills. Students also learn employability skills and job search techniques. There is a practicum placement included in the program. Students will have the opportunity to work in a related work setting, in order to put into practice the skills and knowledge they have acquired.
Available certificates
Students will also have the opportunity to obtain the following recognized certificates:
- Customer Service Certificate
- Point of Sale Cashier Certificate
Program information
| Department location | Coquitlam Campus 1250 Pinetree Way Coquitlam, BC V3B 7X3 |
| Official credential | Douglas College Certificate |
| Schedule | Full-time |
| Length of program | 14-week program |
| Program start and end dates | September - December January - April |
| Admission | An interview with the instructor is required for program acceptance. (Application deadlines may be extended) |
| Fees | Funding available to cover the cost of tuition for most applicants. Some funding may be available through the Adult Upgrading Grant (AUG). |
| Number of students accepted each year | Early application is encouraged. Class space is limited. |
| Practicum | 1 practicum placement |