Lecture: 2 Hours
Seminar: 2 Hours
Total: 4 Hours
A variety of pedagogical methods will be used in this course. They will include: lectures, group and class discussions, case discussions and presentations, guest speakers, web analysis and audio-visuals.
1. Digital Marketing planning and results-oriented execution from concept to completion
2. The modern digital consumer and the consumer journey
3. Brand frameworks and their application in the digital environment
4. The application of the STP approach (segmentation, targeting, and positioning) to create a positioning strategy, select target audiences
5. The use of content creation as a way to reinforce online brand positioning and advance online results through the sales funnel
6. The integration of digital and traditional marketing using the concept of Integrated Marketing Communications (IMC)
7. Measurement of digital campaigns' return on investment (ROI) against initial objectives
8. Digital marketing and project management dashboards, calendars and other relevant tools
9. PR and online reputation management in the era of Social Media and real time marketing
10. Maintaining an effective online presence and building a personal brand and portfolio
11. Market intelligence gathering from reliable online marketing resources and market research
12. Privacy and ethical issues and regulations in digital media and digital marketing
13. New and upcoming digital trends and emerging technologies
14. Teamwork and collaboration; client and team management
15. Digital Marketing certifications
At the end of the course, the successful student should be able to:
1. Integrate all elements of digital marketing into a strategic marketing plan
2. Determine the right promotional mix for integrated campaigns based on strategic goals and intended outcomes
3. Demonstrate, employ and measure the effectiveness of an online brand
4. Explain the role that digital media plays in today's consumers’ lives and how it affects their purchasing behaviour, both online and offline
5. Identify and compare online tools and platforms that deliver digital marketing effectiveness for modern businesses
6. Evaluate an organization’s online presence and recommend improvements to a brand’s positioning and the consumer experience it offers
7. Apply oral and written skills in project presentations
Class Participation 5-10%
Assignments 15-25%
Mid-Term 20-30%
Term Project 20-30%
Final Exam 20-30%
Total 100%
STUDENTS MUST COMPLETE ALL COMPONENTS OF THE COURSE AND ACHIEVE A MINIMUM AVERAGE GRADE OF AT LEAST 50 PERCENT ON THEIR TOTAL NON-GROUP EVALUATIONS TO OBTAIN CREDIT FOR THE COURSE.
Students may conduct research as part of their coursework in this class. Instructors for the course are responsible for ensuring that student research projects comply with College policies on ethical conduct for research involving humans, which can require obtaining Informed Consent from participants and getting the approval of the Douglas College Research Ethics Board prior to conducting the research.
Textbooks and Materials to be Purchased by Students
Textbook: Greenberg, Eric; Kates, Alexander; Strategic Digital Marketing, Latest Ed. New York NY, McGraw-Hill Education (or equivalent as approved by Department)
[MARK 4340 OR MARK 4240 OR MARK 4420] to be taken prior to or concurrently with this course. i.e. students are advised to take these courses prior to registering in MARK 4235, but will be allowed to take one or more of them in the same semester as MARK 4235 in order to allow for timely program completion.