Interpersonal Communications

Curriculum guideline

Effective Date:
Course
Discontinued
No
Course code
HCSW 1103
Descriptive
Interpersonal Communications
Department
Mental Health and Personal Support Work
Faculty
Health Sciences
Credits
3.00
Start date
End term
Not Specified
PLAR
No
Semester length
15
Max class size
32
Contact hours
60 hrs per semester
Method(s) of instruction
Lecture
Learning activities

Lecture

Group discussion/group activities

Audio-visual materials

Case studies

May include other methods (e.g. guest speakers, role play, etc.)

Course description
This course focuses on the development of self-awareness, increased understanding of others and development of effective interpersonal communication skills that can be used in a variety of care-giving contexts. Students will be encouraged to become more aware of the impact of their own communication choices and patterns. They will have opportunity to develop and use communication techniques that demonstrate personal awareness, respect, and active listening skills. Students are also introduced to, and encouraged to explore, concepts of culture and diversity as they relate to interpersonal communications and care-giving interactions.
Course content

Introduction to Interpersonal Communication and interpersonal communication processes

Knowledge of Self

Non-Verbal Communication

Responding to Others

  • use of specific communication skills

Electronic Communications

Conflict Management and Resolution

Multiculturalism and Diversity

Learning outcomes

Upon successful completion of this course, students will be able to :

 

  1. Identify the characteristics and qualities of effective interpersonal communications.
  2. Discuss the interrelationship between self-awareness, self-esteem, and perception as these relate to communication choices and patterns.
  3. Demonstrate effective, caring interpersonal communications with client/residents, colleagues and others.
  4. Apply self-reflections and self-appraisal processes in order to increase own effectiveness in interpersonal contexts.
  5. Identify the role of culture and diversity in interpersonal communications and care giving interactions.
Means of assessment

Course evaluation is consistent with Douglas College course evaluation policy.  An evaluation schedule is presented at the beginning of the course.

This is a graded course.  A minimum mark of 65% is necessary to be successful in the course.

Textbook materials

Textbooks and Materials to be Purchased by Students:

 A list of recommended textbooks and materials is provided to students at the beginning of the semester.

Corequisites